Understanding Your Urgency Level
URGNT rates every navigation on a 5-level scale so you always know how quickly to act.
Monitor at Home
No immediate concern. Your symptoms can usually be managed with rest, fluids, and observation at home.
Typical examples: Mild cold symptoms, minor headache, slight muscle soreness, mild seasonal allergies.
What to do: Rest and observe. If symptoms worsen or last longer than expected, consider seeing your GP.
See Your GP This Week
Not urgent, but your symptoms need professional attention soon to prevent them from getting worse.
Typical examples: Persistent cough lasting over a week, mild recurring pain, skin rash that isn't spreading, ongoing fatigue.
What to do: Book an appointment with your GP or family doctor within the next few days.
See a Doctor Today
Your symptoms require same-day medical attention. Don't wait — get seen today.
Typical examples: High fever that won't come down, significant pain, signs of infection, dehydration, worsening symptoms.
What to do: Contact your GP for a same-day appointment, visit a walk-in clinic, or call your local health line.
Go to Urgent Care Now
You need immediate professional care. This can't wait for a regular appointment.
Typical examples: Suspected fractures, deep cuts that may need stitches, severe pain, difficulty keeping fluids down, moderate breathing difficulty.
What to do: Go to the nearest urgent care center or emergency department now. Don't drive yourself if you feel unwell.
Emergency — Go to ER
This may be life threatening. You need emergency care immediately.
Typical examples: Chest pain or pressure, difficulty breathing, signs of stroke, severe bleeding, loss of consciousness, severe allergic reaction.
What to do: Call 112 or 911 immediately. Do not wait. Do not drive yourself.
These levels are guidance only and not a medical diagnosis. Always trust your instincts — if something feels seriously wrong, seek emergency care immediately.