Frequently Asked Questions

URGNT is a health navigation guide — not a medical app, not a diagnostic tool, and not a replacement for your doctor. We help you understand where to go and what to say. The diagnosis is always your doctor's job. Think of us as a GPS for your health — we show you the direction, your doctor drives.

No. URGNT is a health navigation guide. It does not provide diagnoses or replace professional health guidance from qualified clinicians. It helps you understand what type of care you may need and how to prepare for it.

Yes. Your health data is stored securely and never sold to third parties. See our Privacy Policy for full details.

Your data stays in your account — we do not delete it when you cancel. Free plan users can access the last 30 days of journal and navigation history. Personal plan subscribers can access their full history while subscribed. If you delete your account, your data is permanently removed.

If you believe you are in immediate danger, do not use URGNT. Call 112 or 911 immediately.

URGNT is based on clinical triage guidelines and AI reasoning. It is designed to guide your next steps, not to diagnose. Always consult a qualified healthcare professional for medical decisions.

URGNT offers a free tier with limited navigations per month. Unlimited access is available with a Personal or Family plan.

URGNT adapts its guidance to your country, referencing local health systems, specialists, and resources.

Yes. With a Family plan you can manage multiple health profiles under one account.