How URGNT Thinks
Three simple questions: how URGNT reasons, what it builds on, and why you can trust the orientation.
How URGNT reasons
- 1
Your symptoms
You describe what you feel in your own words — physical, emotional, or both.
- 2
Understanding
URGNT listens carefully and gathers what matters — without diagnosing.
- 3
Clinical references
URGNT automatically selects the clinical recommendations that fit your situation.
- 4
Red flags
Life-threatening patterns are checked first — safety before anything else.
- 5
Care level
You get a clear care orientation: who to see, and how soon.
- 6
Your report
A clear Navigation Report for you — and optionally a brief for your clinician.
What URGNT builds on
URGNT automatically selects the clinical recommendations that fit your situation — emergency care, primary care, travel, mental health, or specialty context. You see orientation in plain language, not a bibliography.
Emergencies
When a symptom may put life in danger.
Primary care
To decide whether a consultation is needed today, this week — or not yet.
Traveller health
When you are abroad or returning from travel.
Mental health
When your request is about emotions, stress, functioning, or psychological crisis.
Specialty guidance
When the situation calls for a specific clinical domain.
Why you can trust this orientation
Several independent mechanisms work together so guidance stays careful, personal, and adapted to where you are:
Independent safety mechanisms
Danger signals are checked throughout. When information is incomplete, URGNT prefers a higher level of care rather than a lower one.
Your MyHealth Passport
Allergies, medications, and conditions from your profile are used silently — never re-asked unless clinically critical.
Adapted to where you are
Local emergency numbers and care pathways adapt to your home country and travel destination.
One careful question at a time
URGNT asks high-value questions — never a fixed script — so each answer actually moves the orientation forward.
What URGNT can do
Guide you to the right level of care
From monitoring at home to calling emergency services.
Recommend the right type of specialist
Based on your symptoms and context.
Prepare you for your appointment
Structured language your clinician will understand.
What URGNT cannot do
URGNT does not diagnose, prescribe treatment, or replace a healthcare professional. It guides you: who to see, how urgently, and what to say once you're there. Medical decisions remain between you and your doctor.
Accuracy & limits
Like any AI system, URGNT can make mistakes. That is why it applies a precautionary principle — and why emotional sessions reason on functioning and safety, not intensity alone.
If you are worried, seek care even if URGNT did not suggest it — you know your body.
If guidance feels wrong
Trust your instincts. URGNT is a starting point — never the final word.
- If the urgency feels too low — go to the next level of care immediately.
- If the specialist feels wrong — ask your GP for the referral you think is relevant.
- If you are in doubt — always err on the side of seeking care.
Not a diagnosis. A direction. Always consult a qualified healthcare professional.