How URGNT works
URGNT is a health navigation guide. You describe what you feel — physical symptoms or emotional distress — and URGNT orients you: how urgent it is, who to see, and what to say. It never diagnoses.
What you can do with URGNT
Describe a symptom
Type or speak in your own words. URGNT asks focused follow-up questions and returns an orientation: urgency, who to see, and what to tell them.
Emotional support
A place to confide. Listening mode first — warm, sincere questions, never a mental-health questionnaire. Care states instead of L1–L5 labels.
URGNT Travel Mode
Local emergency numbers, translated medical phrases, and reports adapted to your destination.
Family plan
Navigate for children and family members from one account, with separate profiles.
Reports
Navigation Report for you, Medical Consultation Brief for clinicians — export and share on Personal.
MyJournal
Log mood and notes daily. Patterns over time help you spot trends.
MyCycle
Track periods, symptoms, and intimacy. The calendar predicts your next period and fertile window.
Urgency levels (physical triage)
For physical symptoms, navigation produces a care-urgency level (1–5) in a ready document — the conversation can continue. Levels describe urgency of care, not a diagnosis. Emotional sessions use care states instead of L-labels.
L1 · Self-care
At this stage, nothing suggests an emergency — you can start with home care.
Manageable at home
L2 · Monitor
Worth watching closely: reassess if things change.
Watch how it evolves — describe again if it changes
L3 · This week
A medical assessment this week is the safest next step.
See a doctor this week
L4 · Today
This needs medical attention today without delay.
See a doctor today
L5 · Emergency
Immediate emergency care is needed now.
Go to the emergency room now
And if I talk about mental health?
Then URGNT switches to listening mode. Presence before triage speed. Reasoning order: what you are going through → how your days work → safety. Never opens with suicide screening.
Care states (never L1 Stress)
You see states such as Take care of yourself, Support recommended, Talk to someone soon, or Urgent help — plus individualized actions for today. Not a grade on your suffering.
Crisis mode
Intent, plan, or immediate danger leaves the classic path entirely: presence, local resources, call — no Navigation Report, no clinical cards.
Free weekly sessions
Free accounts include 4 triage sessions per rolling 7 days. Emotional follow-up between sessions is free on all plans. Crisis sessions never count against quota.
Your tools — built to be used
Each tool has one job. Keep them close when you need them most.
MyEmergency ID
Always on you. Allergies, medications, and emergency contact — accessible even if your phone is locked. Built for first responders.
MyHealth Passport
All your medical information on one shareable sheet for appointments and travel.
URGNT Travel Mode
Emergency numbers, translated reports, medical phrases, and local care centres when you are abroad.
Family plan
One account for the whole household — age-aware guidance for each profile.
Navigation Report — your orientation document
Health Passport — your medical sheet · Medical Consultation Brief — for the clinician · Export / share — take it with you
URGNT orients you — it is not a substitute for advice from a qualified healthcare professional. In a life-threatening emergency, call your local emergency number immediately.